Fair Everywhere (otherwise referred to in this statement as "the company", "we" or "us"), is committed to safeguarding your privacy. You can contact us regarding any part of the statement by emailing firstname.lastname@example.org or by calling us on 08081 695 195.
When you activate your account, we will ask you for:
This information may be used to provide you with details about carefully selected products and services that we believe will interest you.
We are required by law to review transactions and report any which may be suspected of being related to money laundering activities.
We may use your business details to check the insolvency status of the company. We also make various checks on the directors of the business (if a limited company) even if they are not party to the account.
We may use your personal details in order to conduct identity checks as required by law as a measure to prevent money laundering.
Your contact details may be used to send information to you about FairFX activities that could affect you (e.g. changes to terms and conditions, procedures and reminders of security measures, etc...). We may also use your contact details to provide you with advertising or promotional material from our "strategic partners" who are those companies with whom we work to provide special offers, promotions and co-branded FairFX products. Strategic partners may or may not be merchants.
You may, however, opt not to receive such marketing material - see section 4 below. We are also required to keep your address details under UK Money Laundering legislation, in particular with regard to the giving of redemption and the obligation to know the customer.
We ask for your mobile telephone number (which is optional) to aid with the administration of your account. We may also use your mobile number for marketing purposes informing you about offers which we believe will interest you.
We will not provide your details to third parties such as merchants that accept payment using the FairFX prepaid Corporate MasterCard®. They will have separate privacy and data collection practices and FairFX has no responsibility or liability for their practices. While we may collect certain information such as hobbies or lifestyle information from competitions, we will not disclose any personal information collected in this way to merchants. Only aggregate data (which is not personalised) gathered from competitions may be shared from time to time with merchants.
FairFX may supply strategic partners with certain information from your account set-up form, (such as your name, address, telephone number, date of birth, e-mail address and gender) to enable them to directly market to you. Our strategic partners gather information for their own purposes and for that reason we cannot exercise control over the uses to which they apply your personal information. All our strategic partners are obliged to comply with the "fair processing code" contained in the Data Protection Act 1998, which requires them to inform you about (or make readily available to you) the following information:
We supply your personal details such as name and address to some suppliers where it is necessary in order to fulfil our obligations in setting up and maintaining the account. For example, we use external suppliers for the production and delivery of your MasterCard® card, online password and welcome pack. In addition your data may be held outside of the EEA by a supplier that provides settlement services in relation to the Corporate Card transactions. Where required by law, these suppliers are certified or authorised and regulated to the required standards.
This site may contain links to other sites. FairFX is not responsible for the privacy practices or the content of such other websites.
You are free to opt out of receiving all marketing communications from us and our strategic partners at any time by contacting us. If you choose to opt out, we will not use personal identifying information for promotional offers or share the information with our strategic partners, if you are opted in to receive email correspondence, there is an unsubscribe link on each email we send out, if you use this, we will not send any unsolicited mail (spam) to your registered email address. Please contact us via email at email@example.com.
If any of your details are recorded incorrectly and need to be changed, please contact us on 08081 695 195 with details of the required changes and the reasons for the change. Proof of change of address may be needed.
Customer service opening times:
The information Wirecard Card Solutions Ltd ("Wirecard", which is the issuer of your Fair Everywhere Debit MasterCard® and the operator of your card account) and Global Processing Services Ltd (who will provide card administration services on Wirecard's behalf) hold about you, will be used to provide the products and services requested and for identification, account administration and fraud/loss prevention purposes. More details about how your information is used can be found under the heading "Data Protection" in the Fair Everywhere terms and conditions.